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Shipping & Returns

Last updated: January 2026

Delivery

We dispatch every order with care, keeping your gelato and ice cream at the perfect temperature. Most deliveries arrive within a few days, and you will receive a tracking link when your parcel ships.

Shipping costs

We offer free standard shipping on every order of our artisan ice cream and gelato. Express options are available at checkout.

Returns

If you are not completely happy with your gelato or ice cream selection, you can return your order within 30 days for a full refund. Items should be returned in their original condition.

Damaged items

In the rare case your gelato or ice cream arrives damaged, get in touch straight away and we will replace it immediately with fresh flavors.